{"id":101,"date":"2024-10-14T14:28:26","date_gmt":"2024-10-14T14:28:26","guid":{"rendered":"https:\/\/kompas-zorg.nl\/?page_id=101"},"modified":"2024-10-14T14:31:48","modified_gmt":"2024-10-14T14:31:48","slug":"klachtenprocedure","status":"publish","type":"page","link":"https:\/\/kompas-zorg.nl\/index.php\/klachtenprocedure\/","title":{"rendered":"Klachtenprocedure"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"101\" class=\"elementor elementor-101\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aff1c0c e-flex e-con-boxed e-con e-parent\" data-id=\"aff1c0c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-48b2565 e-con-full e-flex e-con e-child\" data-id=\"48b2565\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc218cb elementor-widget elementor-widget-heading\" data-id=\"bc218cb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Klachtenprocedure<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15f05b4 elementor-widget elementor-widget-text-editor\" data-id=\"15f05b4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Klachtenprocedure van Kompas Zorg B.V.<\/p><p>Bent u ergens ontevreden over, of heeft u een klacht over onze zorg? We gaan graag met u in gesprek en op zoek naar een oplossing.<\/p><p>Wilt of kunt u de klacht niet bespreekbaar maken met ons, of wenst u onafhankelijke ondersteuning hierbij, dan kunt contact opnemen met Klachtenportaal Zorg. Klachtenportaal Zorg is een externe organisatie waar we zijn aangesloten om onvrede en klachten over onze zorg te helpen oplossen.<\/p><p>Heeft u uw klacht of onvrede opgestuurd, dan beoordeelt Klachtenportaal Zorg of deze voldoet aan de voorwaarden deze in behandeling te nemen en welke procedure erbij past.<\/p><p>Als er informatie ontbreekt of onduidelijk is, nemen zij contact met u op om het volledig te maken en ervoor te zorgen dat de klachtenprocedure goed opgestart wordt<\/p><p>Wilt u advies over hoe u om kunt gaan met een situatie waar u ontevreden over bent? Ook dan kunt u contact opnemen met Klachtenportaal Zorg. U start dan nog geen procedure op.<\/p><p>Geef uw klacht door met het klachtenformulier op de website van Klachtenportaal Zorg. U kunt ook een e-mail sturen aan info@klachtenportaalzorg.nl. Weet u niet welke klachtenprocedure voor u geldt? Ook daar kan Klachtenportaal Zorg u mee helpen.<\/p><p>Het doel blijft het oplossen van onvrede\u00a0en\u00a0klachten.<br \/><br \/><strong>Ons klantnummer bij het klachtenportaal is: 21023<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed56a01 e-con-full e-flex e-con e-child\" data-id=\"ed56a01\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a81d75 elementor-widget elementor-widget-image\" data-id=\"9a81d75\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/kompas-zorg.nl\/wp-content\/uploads\/2024\/10\/pexels-allan-mas-5368943-1024x683.jpg\" class=\"attachment-large size-large wp-image-49\" alt=\"\" srcset=\"https:\/\/kompas-zorg.nl\/wp-content\/uploads\/2024\/10\/pexels-allan-mas-5368943-1024x683.jpg 1024w, https:\/\/kompas-zorg.nl\/wp-content\/uploads\/2024\/10\/pexels-allan-mas-5368943-300x200.jpg 300w, https:\/\/kompas-zorg.nl\/wp-content\/uploads\/2024\/10\/pexels-allan-mas-5368943-768x512.jpg 768w, https:\/\/kompas-zorg.nl\/wp-content\/uploads\/2024\/10\/pexels-allan-mas-5368943-1536x1024.jpg 1536w, https:\/\/kompas-zorg.nl\/wp-content\/uploads\/2024\/10\/pexels-allan-mas-5368943-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00c6de1 elementor-widget elementor-widget-image\" data-id=\"00c6de1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"731\" src=\"https:\/\/kompas-zorg.nl\/wp-content\/uploads\/2024\/10\/pexels-pixabay-221210-1024x731.jpg\" class=\"attachment-large size-large wp-image-47\" alt=\"\" srcset=\"https:\/\/kompas-zorg.nl\/wp-content\/uploads\/2024\/10\/pexels-pixabay-221210-1024x731.jpg 1024w, https:\/\/kompas-zorg.nl\/wp-content\/uploads\/2024\/10\/pexels-pixabay-221210-300x214.jpg 300w, https:\/\/kompas-zorg.nl\/wp-content\/uploads\/2024\/10\/pexels-pixabay-221210-768x548.jpg 768w, https:\/\/kompas-zorg.nl\/wp-content\/uploads\/2024\/10\/pexels-pixabay-221210-1536x1097.jpg 1536w, https:\/\/kompas-zorg.nl\/wp-content\/uploads\/2024\/10\/pexels-pixabay-221210-2048x1462.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Klachtenprocedure Klachtenprocedure van Kompas Zorg B.V. Bent u ergens ontevreden over, of heeft u een klacht over onze zorg? We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-101","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kompas-zorg.nl\/index.php\/wp-json\/wp\/v2\/pages\/101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kompas-zorg.nl\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kompas-zorg.nl\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kompas-zorg.nl\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kompas-zorg.nl\/index.php\/wp-json\/wp\/v2\/comments?post=101"}],"version-history":[{"count":4,"href":"https:\/\/kompas-zorg.nl\/index.php\/wp-json\/wp\/v2\/pages\/101\/revisions"}],"predecessor-version":[{"id":105,"href":"https:\/\/kompas-zorg.nl\/index.php\/wp-json\/wp\/v2\/pages\/101\/revisions\/105"}],"wp:attachment":[{"href":"https:\/\/kompas-zorg.nl\/index.php\/wp-json\/wp\/v2\/media?parent=101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}